Data Policy
Introduction
At Skylights.co.nz, we are committed to the highest standards of data privacy and protection. Our Data Policy explains how we collect, use, store, and safeguard the personal and non-personal data of our users and registered installers. This policy complements our Privacy Policy and is designed to ensure transparency and trust in our services.
Data Collection
We collect information that is necessary to provide our services effectively. This includes:
- Personal Data: Such as full name, contact details (email, phone number, address), and any other information provided when registering, requesting a service, or interacting with our platform.
- Usage Data: Information on how our services are accessed and used, including website interaction data, IP addresses, browser types, and page views.
- Cookies and Tracking Technologies: Used to remember users’ preferences, personalise content, and analyse site traffic.
Use of Data
The data we collect is used to:
- Provide, maintain, and improve our services.
- Communicate with users and installers about service requests, updates, and promotional offers.
- Enhance user experience and personalise service offerings.
- Comply with legal obligations and regulatory requirements.
- Conduct research and analysis to improve our platform and services.
4. Intellectual Property Rights
- The content on Skylights.co.nz, including images, text, graphics, logos, and software, is the property of Skylights.co.nz and is protected by New Zealand and international copyright laws. Unauthorised use of this content is strictly prohibited.
Data Sharing and Disclosure
- We share information with registered installers only as necessary to fulfil service requests initiated by our users.
- We may share data with third-party service providers who perform services on our behalf, under confidentiality agreements.
- Data may be disclosed if required by law, to enforce our policies, or to protect rights, property, or safety.
Data Security
We implement robust security measures to protect data against unauthorised access, alteration, disclosure, or destruction. These include encryption, firewalls, and access controls. We regularly review our security policies and practices to ensure the highest level of security.
Data Retention
Personal data is retained only for as long as necessary to provide the requested services, comply with legal obligations, resolve disputes, and enforce our agreements.
User Rights
Users have the right to:
- Access and receive a copy of the personal data we hold.
- Request the correction or deletion of their personal data.
- Object to or restrict the processing of their personal data.
- Withdraw consent at any time where we rely on consent to process personal data.
Changes to This Data Policy
We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage users to review this policy periodically for the latest information on our data practices.
Contact Us
For questions about this Data Policy, or to exercise any of your rights as described in this policy, please contact us at [email protected].