Privacy Policy
At Skylights NZ, safeguarding your privacy is paramount. This policy provides a comprehensive outline on how we collect, use, and protect your personal data. By accessing or using our website, you consent to the practices described in this policy.
Information Collection
- Personal Data: When you register on our website, request a consultation, or use certain features, we may collect personal details such as:
- Full name
- Email address
- Physical address
- Phone number
- Usage Data: As you navigate our website, we may track information related to:
- IP addresses
- Browser type and version
- Pages visited and time spent
- Referring and exit pages
- Date/time stamps
- Cookies: Our website uses cookies to enhance user experience. These small files stored on your computer help us understand how you interact with our website and tailor content accordingly.
How We Use Information
- Service Delivery: To process requests, provide recommendations, or respond to inquiries.
- Personalisation: To offer customised content and improve user experience on our website.
- Communication: To send newsletters, promotional materials, or updates related to our services.
- Research & Analytics: To understand user behaviour, improve our website’s performance, and develop new features.
- Legal Compliance: To meet regulatory requirements or respond to lawful requests from NZ authorities.
Data Protection & Security
- Encryption & Security Protocols: We use SSL encryption and other security measures to protect your data against unauthorised access.
- Data Retention: We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
- Third-party Access: We do not sell, rent, or share your data with third parties without explicit consent. However, certain service providers (e.g., hosting services) may have access to your data to perform specific tasks on our behalf.
User Rights & Choices
- Access & Correction: You have the right to access, correct, or update your personal data at any time.
- Deletion: You can request the deletion of your data, subject to legal and other obligations.
- Opt-out: If you no longer wish to receive our newsletters or promotional communications, you can opt-out by following the instructions provided in those communications.
Changes to This Privacy Policy
From time to time, we may update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend periodically reviewing this page for the latest information on our privacy practices.
Contact Us
For any queries regarding this privacy policy or our privacy practices, please contact us at [email protected].